SHIBA (Statewide health Insurance Benefits Advisors) is a statewide network of volunteers who educate, assist, and advocate for consumer about their rights and options regarding health insurance and health care access.
SHIBA is administered through the Washington Office of the Insurance Commissioner. WAHA hosts the Whatcom SHIBA program. Our SHIBA program has a particular focus on Medicare and we work mostly with seniors and people with disabilities.
Our volunteers come from a wide range of backgrounds, including many pre-retirees and seniors. Most get involved because they want to learn more about health care issues for themselves or a loved one. Beyond the knowledge they gain for themselves, volunteers get a chance to educate and help others, put their problem solving skills to work, and develop first-hand experience with how our healthcare system really works.
According to an independent survey, Whatcom County’s SHIBA volunteers express the highest satisfaction rates of any SHIBA program in Washington State, with 100% stating they were satisfied with their volunteer work. We strive to be flexible and find the best way to match volunteer interests and skills to the SHIBA program needs, whether it’s through direct client counseling, community outreach and education, or assisting with administrative work.
Space is limited for our next volunteer training. If you or someone you know is interested in becoming a volunteer, contact Australia Cosby at firstname.lastname@example.org or by calling 360-788-6532.