Statewide Health Insurance Benefits Advisors (SHIBA)
The Whatcom Alliance for Health Advancement sponsors and manages the Whatcom County Statewide Health Insurance Benefits Advisors (SHIBA) program. SHIBA is a free and unbiased service of the Washington State Office of the Insurance Commissioner. The SHIBA program utilizes a statewide network of trained volunteer counselors who educate consumers about their Medicare options and rights.
Frequently Asked Questions
•Original Medicare + Medicare preventative benefits
•Medicare supplement coverage options
•Medicare prescription drug plan options
•Medicare Savings Programs
•Prescription Assistance Programs
•Medicare rights and protections
•Assisting with filing Medicare complaints
•Fraud and abuse prevention. SHIBA is Washington state’s Senior Medicare Patrol project. We can help clients prevent, detect and report Medicare and Medicaid fraud and abuse.
To request an appointment, please first complete the 2018 MCR Planfinder Worksheet and then visit our Contact page for information about how to get in touch.
If you potentially qualify for Medicare financial programs like a Medicare Savings Program or Extra Help (help with prescription drug costs), please bring copies of your household’s gross income, asset information, and most recent bank statements.
Note: You may hear about the Marketplace (or Exchanges) created by the Affordable Care Act. The Marketplace does not offer Medigap policies, Medicare health plans, or Medicare drug plans (Part D). If you already have Medicare, the Marketplace is not for you. It is illegal for someone who knows you have Medicare to sell you a Marketplace plan.