Meet the dedicated staff, interns, and volunteers at WAHA!
Interim Executive Director
Navigator Program Regional Coordinator
Jennifer has been an In Person Assister/Navigator since the Health Insurance Exchange went live in 2013. She has worked in both Skagit and Whatcom counties, providing direct enrollment assistance to clients in need of health insurance. This experience has allowed her to develop a deep knowledge of Medicaid, Medicare, health insurance and the organizations that oversee them. Jennifer now manages our North Sound Navigator Network navigators and organizations. Jennifer is committed to connecting community members with the services and resources they need, and WAHA is the perfect place to make that happen.
When not working, Jennifer enjoys spending time with her husband and their daughter. This will often include running or mountain biking on local trails, gardening, travel, volunteering with Bellingham Public Schools and being surrounded by an amazing group of friends and family.
Andrea Day, MPH
Intensive Case Manager
Andrea discovered WAHA as a volunteer, worked as a Care Coordinator for 2 years, and now enjoys the role of Intensive Case Manager. She has a Masters in Public Health from the University of Sheffield (UK), specializing in health education and sexual and reproductive health. Having worked, volunteered, and researched in Costa Rica, Australia, Kenya, India, Sierra Leone, and Nicaragua, she appreciates the challenges of working in the field and problem solving with outside-the-box solutions
Whatcom Statewide Health Insurance Benefits Advisers Program
WAHA has a group of dedicated volunteers who serve our county’s people with disabilities, and older adults, with their Medicare federal health insurance rights and options. WAHA is a sponsor of the Office of the Insurance Commissioner’s Statewide Health Benefits Advisers program for our county. Our team includes: Amy, Bonnie, Chris, Dan, Dat, Diana, Diane, Denise, Donald, Jim, Kent, laird, Lawrence, Martina, Scott, Simon, and Trista.
Lara Welker, MPH
Convener for NW Life Passages,Skilled Nursing Facility Council, & Whatcom Provider Council
Lara was the Program Manager at WAHA from 2009-2016. In 2016 she started her community health consulting practice, and is now pleased to be supporting NW Life Passages, Skilled Nursing Facility Council and the Whatcom Provider Council, three of WAHA’s collaborative initiatives. Lara has over 25 years’ experience with health education and program planning, implementation, and management in the public and non-profit sectors. She lives in Bellingham with her husband and daughter, and loves to garden.
Tessa discovered WAHA as a Advance Care Planning volunteer and later became a certified Respecting Choices Advance Care Planning Facilitator. Her experiences related with end-of-life care have been incredibly rewarding, and she is passionate about helping people ensure that their preferences for care are honored, known, and respected. She now serves as our Intake Specialist and helping to connect advocates, consumers, and community partners to appropriate health connections. Tessa is excited about the work that WAHA does to educate and empower people to make informed choices about their health.
Michael is a graduate of Western Washington University with a B.S. in Sociology and minors in Mathematics and Economics. He was previously one of our AmeriCorps interns at WAHA. He has developed a greater knowledge of community resources and supports necessary for individuals and families to live well. He is an advocate for addressing consumers concerns by connecting them with appropriate information and health resources. Growing up in both Baltimore and Seattle, he is partial to his grandfather’s recipe of salmon baked with Old Bay. Michael is fond of photography, social dancing, and spending time with his partner discovering music new and old.
Advance Care Planning
We have an amazing group of Ambassadors and Certified Facilitators that assist with future health care decision making through our WAHA’s Advance Care Planning/End-Of-Life Choices program. They provide 1:1 assistance in office, in public locations, or provide educational presentations to diverse audiences. They make sure your wishes are known to your loved ones and care team. Our team includes: Andrew, Bill, Claudia, Conner, Debbie, Gracen, Ian, Jan, Jennifer, Kim, Nancy, Susan, Mary,and Barbara.
Director of Finance
Jessica brings over 20 years of experience in non-profit accounting at a variety of human service agencies in Whatcom County. She has a record of achieving clean audits, creating operating efficiencies and establishing strong internal controls. She has served on a number of community Boards, including Lydia Place, Emergency Food and Shelter, and Womencare, typically as Treasurer. She loves to read, garden, go for long walks around Lake Padden and the North Lake Whatcom Trail, and loves her three, perfect cats.
Talia graduated from Western Washington University with a Bachelors of the Arts in Human Services. She has eleven years of experience working as a caregiver with Hospice clients. Talia has a love for all children and was a foster parent for four years. Her experiences have taught her how important informed choices are and having advocates to help with understanding those choices.
Talia loves the challenge of figuring out puzzles. Insurance is much like a puzzle and she enjoys learning about the pieces, so she can assist our community in what pieces could best fit for them.
Mary Ann Percy, MS
Advance Care Planning Trainer
Mary Ann lived in the New York area most of her adult life and recently moved to Bellingham after fifteen years in southern California. There she spent nearly ten years working in palliative care, hospice, and spiritual care, including medical bio-ethics, advance care planning, community and professional education, with extensive experience in clinical and educational roles. She is passionate about improving the end of life experience for patients, families and caregivers. She is a graduate of Binghamton University (BA) and Queens College (MS).
Connector Services Program Manager
Christina received her Medical Receptionist Certificate at Bellingham Technical College. As the experienced community connector, she enjoys learning about all the health care resources available to the community and is always up for the task of assisting diverse groups of people access the proper care they need.
Australia is fierce and passionate advocate for assisting individuals, families, and diverse communities, the basic resources to live well. Australia has been at WAHA for over 4 years, and now serves as our Programs Director. Australia is a graduate of Western Washington University with a degree in Human Services & Rehabilitation and Spanish. She oversees all of our direct service programming, community engagement, outreach and any related health equity work. She enjoys working alongside our staff, interns, and volunteers to seek the changes necessary for our Whatcom communities.
Intensive Case Manager
Laura graduated from Minnesota State University Moorhead with a B.A. in Psychology. After ambling through Sweden, Eastern Europe, New Zealand, Australia, Asia, and Alaska, she returned to Bellingham to complete her M.S. in Psychology at Western Washington University. Laura brings 23 years of experience in counseling to the ICM program. She enjoys collaborating with the Bellingham Community Paramedic (EMS), Homeless Outreach Team (HOT), and other agencies to better Bellingham’s community health care system. Laura loves reading, strolling through the woods, planting trees, and watching BBC TV.