Intensive Case Managment

WAHA’s Intensive Case Management (ICM) Program, which served high need persons with frequent 911 medical dispatches or police contact related to health issues, has been transitioned to a new provider agency effective October 12, 2018. The ICM clients and staff have transitioned to the new Ground-level Response And Coordinated Engagement (GRACE) program. SeaMar Community Health Center will operate the GRACE program under contract with Whatcom County, with funding also from the City of Bellingham, PeaceHealth and the North Sound Behavioral Health Organization.

The WAHA ICM Program was a catalyst for the GRACE program’s development. GRACE will gradually expand the referral sources to include the Sheriff, Jail, PeaceHealth St Joseph Emergency Department, and other emergency medical and law enforcement agencies in Whatcom County.

WAHA has been fortunate to have the dedicated staff of the ICM team, and to work with the many other partners from Bellingham Fire/Community Paramedic, Bellingham Police, the Opportunity Council’s Homeless Outreach Team, the Community Connectors from SeaMar and Unity Care, and many others. We are pleased that this service, which WAHA incubated and developed, will continue and expand to serve many others who need it.